Ready for a fresh, new career?

Look no further because one of the world’s most iconic brands can help you get there.

Why Join Us?

At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

Lead and inspire the Brand Insights team as the powerhouse behind our understanding of the consumer. Champion the authentic voice of our guests, transforming data into sharp, actionable insights that shape brand strategy. Own the pulse of brand performance—uncovering hidden opportunities for growth, elevating guest perceptions through continuous feedback analysis, and driving research that fuels smarter creative and marketing decisions. Also serve as our expert on category trends, competitive movements, and cultural conversations through social listening. Leadership will ensure the team delivers high-impact intelligence that pushes the brand—and the business—forward.

Responsibilities include but are not limited to:

• Manage the development and deployment of surveys or other forms of research to assess consumer needs or wants, evaluate business drivers, and use findings to identify and capitalize on strategic business opportunities.
• Shape study designs and approve questionnaires and discussion guides, ensuring appropriate scope (markets, target audiences, actionable information collected) is captured based on research objectives. Ensure high standards of methodological rigor and analytical integrity.
• Integrate syndicated data and third-party sources to contextualize brand performance within broader market dynamics.
• Assess findings, including buying habits and consumer opinions, and develop product or marketing recommendations meant to drive value, improve market penetration, or increase sales. Closely involved with final analysis and presentation of results to Leadership and cross-functional team members.
• Present thoughtful, actionable insights to cross-functional teams on a regular basis, including Leadership.
• Manage and develop external research partners to ensure high-quality delivery, cost efficiency, and continuous innovation in research approaches.
• Develop strong partnerships with internal teams to act as a trusted strategic advisor. Act as a liaison with other cross-functional team members.
• Contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. Establish departmental policies, practices, and procedures that have a significant impact on the organization.

Qualifications:

What do we Offer?

• Insurance Plans (Medical/Dental/Vision/Life)
• 401k
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Employee Resource Groups
• Volunteering time
• Many More…

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.